FAQ PAGE

Shopify doesn’t force it, but wigs NEED an FAQ for trust + fewer refunds.

FAQ – KB Hair Trendz

1) Are your wigs beginner-friendly?

Yes! Many of our wigs are designed to be easy to install and comfortable to wear.

2) How long does shipping take?

Orders typically arrive within 7–15 business days after processing.

3) Will I get a tracking number?

Yes. Once your order ships, tracking details will be emailed to you.

4) Can I return my wig?

Returns are accepted within 7 days of delivery only if the wig is unused, unaltered, and in original packaging.

5) Can I dye or bleach the wig?

Some wigs can be colored, but we recommend professional styling to avoid damage.

6) My order is delayed, what should I do?

Contact us and we’ll help you locate your package.